Returns & Exchanges
At Esmé, we want you to be completely satisfied with your purchase. If your selection isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unworn items with original tags attached into their original packaging and include the provided packing slip.
- 3.Attach Shipping Label
Download and print the prepaid shipping label from your email and secure it firmly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund once the items pass inspection.